Every question, answered.

Orders before 1:30 PM CT ship on our scheduled shipping days. See the shipping policy for exceptions.

Current shipping charges, free-shipping eligibility and delivery options are shown in your cart and at checkout.

Sign in to your account to view your order and its available tracking information.

Yes, until it ships. Orders placed by 1:30 PM CT ship the same day, so contact us as soon as possible.

Contact our support team promptly with your order number and photos. The published refund policy explains eligibility and time limits.

Available payment methods are shown at checkout. Contact support if the method you need is unavailable.

Find available lot-specific reports in the COA library. Match the lot number on the label to the certificate and contact support if the relevant report is missing.

A report from an independent laboratory on one production lot: its purity, its identity and how it looked when tested, with the date and the lot number.

Independent US laboratories with no stake in our products. Nothing is tested in-house.

A lot that fails its applicable release criteria is not eligible for shipment. Review the lot-specific report for the tests performed and acceptance criteria.

Vials from an earlier lot may still be in your lab. Every lot stays in the library, so any vial can be checked against its own results.

Search the lot number on your label, or email us with your order number and we will send the certificate for every lot in it.

The builder shows current offer pricing. Confirm the total and delivery terms at checkout.

Eligible changes can be made in your account before the delivery's editing cutoff.

Your subscription shows its minimum commitment and cancellation eligibility.

The published quantity tiers apply per cart line. Review the current breakpoints and the server quote in the builder.

You can select multiple variants. Each cart line qualifies for its own quantity tier.

Contact our team with the products and quantities you need.

Eligible purchases through a live bundle's link receive its published discount.

Published bundles keep their composition. Archive one and build another to change it.

No. A bundle can be published anonymously.

The plan cards show each annual price alongside the monthly option. Review the billing cycle before subscribing.

When the order ships. Eligible bonuses appear in your points activity.

Redeem eligible points in your cart or at checkout. Your account shows the conversion rate and redemption increment.

The plan cards list the benefits currently available with each membership.

A plan marked free has no subscription fee. Its available benefits and points earning rate are shown in the plan comparison.

The program figures show the current first-order and recurring commission rates. Your dashboard shows the rates applicable to your account.

An eligible visit through your link is attributed for the current tracking window. Referrals and commissions appear in your dashboard.

Payout timing, minimums and eligibility follow the current program terms. Your dashboard shows each payout status.

Eligible referred customers receive the current referral promotion, subject to the program rules.

In your partner dashboard: visits, orders, commission earned and upcoming payouts.

No. Materials are for qualified in-vitro laboratory research and analytical use only. Not for human or animal consumption, therapeutic, clinical, diagnostic or cosmetic use, dietary supplementation, dosing, injection, ingestion or administration.

No. Materials are supplied for laboratory research only. We do not provide preparation, dosing or administration guidance of any kind.

Qualified researchers aged 21 and over purchasing for academic, commercial, contract, government, non-profit or independent laboratory research. Personal use is prohibited; we may request research affiliation and decline non-compliant orders.

Call +1 512 555 0148 or email support@offlinepeptides.com. Most messages get a reply the same business day.